To oversee daily account management related tasks and projects having direct contact with multiple size business accounts. Prioritize customer needs, project requests and communicate consistently with customers to ensure highest level of customer satisfaction and client retention.
Working knowledge of MS Windows, Word, Excel, and PowerPoint and have a basic understanding of DVI accounting practices. Strong customer service and communication skills. Demonstrable financial, analytical, and presentation skills, supported by the ability to gather, interpret and manipulate data to produce financial reports and client presentation up to, and including, the executive level. Ability to handle difficult and stressful situations with professional composure. Ability to organize and prioritize work while meeting multiple deadlines. Ability to understand and use sales, trade, and marketing concepts and methods with customer and with functional groups related to sales activities. Ability to effectively interpret and use multiple information sources to develop customer-specific tactical plans and options. College degree required* Minimum of 5 years’ experience in the travel industry required. Experience in a client service/account management role for corporate clients, and a proven ability in working with industry suppliers to achieve maximum savings/negotiations for customers preferred. *Relevant experience above and beyond the required may be substituted for the education requirement on a year-for-year basis.
ADP Requisition Number: 1905
Positions Available: 1
Salary: Grade 21
Status and Type:
Monday thru Friday
09:00 AM to 05:00 PM
Total Hours Per Week: 40
Monday through Friday 9 am-5 pm (Central Standard Time)
Need Drivers License: Yes
Software: MS Windows, Word, Excel, and PowerPoint